11 Jobs in Valley, OH
Refrigeration Sales Inc. is Hiring a Helpdesk Technician Near Valley, OH
Refrigeration Sales Corporation (RSC) has an exciting opportunity to join our team of committed professionals servicing the HVAC-R industry!
With more than 75 years of industry expertise, we are a stable yet dynamic and growing organization with a small company feel. We are socially responsible and committed to improving ourselves, our partners and the community.
RSC recognizes that our employees are what drive our success. That is why we are committed to personal and professional growth, and encourage advancement opportunities by offering a supportive work environment as well as internal and external training.
In addition to the opportunity for advancement, we offer competitive experience and performance-based compensation. RSC also provides a multitude of benefit options such as, flexible scheduling, 401(k) with a company match, medical, dental, vision, life and disability insurance options as well as paid time off, tuition reimbursement, employee discounts, company events and more.
Are you ready to for a long-term career?
RSC has a strong employee base, with many employees celebrating 10 years with us, and even some sporting an impressive 40 years!
We are seeking a skilled Helpdesk Technician to provide technical support to our users. In this role, you will be responsible for handling help desk tickets, resolving user issues, password resets, software installations, printer troubleshooting, and other related tasks.
How successful do you want to be?
We're looking for a team member who is #Relentless in their pursuit of becoming the very best resource for our employees.
So, what's next?
If you are willing to learn more about our industry and are excited to share your knowledge with RSC’s most valuable resource, our customers, we would love to talk to you!
If you are comfortable with people looking to you when we say “Turn to the Experts” it’s time for you to take the next step. If you can be the solution when no one else can we want to talk to you. Join our team, you won’t regret it. The ideal candidate for this position will exemplify the following qualities (and if we're lucky, a few more)...
- At least two years of education and/or job experience in a similar role.
- Strong knowledge of desktop hardware and software troubleshooting.
- Ability to work independently and within a team.
- Excellent communication and customer service skills.
- Strong problem-solving skills and attention to detail.
- Ability to work under pressure and manage multiple priorities.
Job Summary
Full Time
Wholesale
$51k-64k (estimate)
05/02/2024
07/01/2024
refrigerationsales.net
CLEVELAND, OH
25 - 50
1945
WARREN FARR III
$10M - $50M
Wholesale
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About Refrigeration Sales Inc.
Refrigeration Sales Corporation (RSC) was founded by Warren Wightman Farr Sr. in 1945, shortly after World War II. Business operations included service and repair of refrigeration equipment, as well as the retail sales of various refrigeration appliances. In 1949, Warren Sr. was approached by Willis Carrier (the recognized founder of air conditioning) to convert the business to pure wholesale of heating, air conditioning, and refrigeration products. At that time, annual sales revenues were $2MM. While wholesale was a relatively new endeavor, and it would mean getting out of the familiar contra ...
cting business, Warren Sr. decided to take the risk and make the change to his business operations. To reduce this risk, he negotiated exclusive representation of the Carrier product line for the 23 northeastern Ohio counties including Cleveland, Akron, Canton and Youngstown areas. In 1975, when Warren Sr. retired, annual sales were $7M. Warren Farr Jr. (Hap) assumed leadership of the company , and branch stores were added to diversify RSC sales away from HVAC equipment alone. Today, the parts and supplies division accounts for 33% of RSC's overall sales. Several more counties in the Columbus and southern Ohio areas were also added to RSC's Carrier franchise-- resulting in 1978 annual sales of $31MM. RSC continues to add other major HVAC/R products and brands to its sales offerings. In 2000, Warren Farr III was named President. Today, RSC continues to be a pure wholesaler with a wide variety of HVAC/R products including: ice machines, coolers, air conditioners, gas furnaces, chillers, digital control systems, replacement parts, tools, and chemicals. RSC has 10 locations in the state of Ohio servicing thousands of contractor customers. RSC is known for representing the best brands in the industry, as well as supporting these brands with excellent training and support services for the trade.
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The job skills required for Helpdesk Technician include Help Desk, Customer Service, Technical Support, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk Technician positions, which can be used as a reference in future career path planning. As a Helpdesk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Technician. You can explore the career advancement for a Helpdesk Technician below and select your interested title to get hiring information.
If you are interested in becoming a Helpdesk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Helpdesk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Helpdesk Technician job description and responsibilities
Help desk technicians need a deep understanding of computer hardware and software.
04/03/2022: Nashua, NH
An help desk technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.
02/07/2022: Frankfort, KY
Held desk technician must be customer-oriented and patient to deal with difficult customers.
01/25/2022: Port Arthur, TX
will be able to answer queries on basic technical issues and offer advice to solve them.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Helpdesk Technician jobs
Determining the best solution based on the issue and details provided by customers
01/22/2022: Portsmouth, OH
To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Proven experience as a help desk technician or other customer support role.
01/31/2022: Oklahoma City, OK
Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
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Step 3: View the best colleges and universities for Helpdesk Technician.
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